FAQ
Questions, answered
Everything you might want to know before you start.
Is DiscoverRoles really free to start?
Yes — your first month is free, no card needed. It includes one CV upload with a full professional ATS rewrite, automatic job matching, scam screening, and 5 prepared applications. After your free month, pick a paid plan (from R99/month) to keep going.
Where do the jobs come from?
We pull listings automatically through official APIs — including an aggregator with wide South African coverage (the same jobs you'd find on the major SA boards) plus international remote roles, and Greenhouse/Lever career pages used by many global companies. You can also add any specific job by pasting its link.
Does DiscoverRoles apply to jobs without asking me?
Only if you're on Premium AND explicitly switch on Autopilot — and even then only when the job clears your match-score threshold, fits your salary and location rules, has no sensitive questions, and the platform permits automated submission. Everything else waits for your approval. You are always in control of what gets sent.
Will it lie on my CV to get me interviews?
Never. Our AI is hard-coded to work only with your real experience. It rewrites, restructures, and emphasizes — it does not invent jobs, skills, degrees, or dates. An interview built on a lie collapses in the first ten minutes; we're not interested in that.
What's an ATS and why should I care?
Applicant Tracking Systems are the software most medium and large companies use to filter CVs before a human reads them. Bad formatting, missing keywords, or fancy design elements can get a great candidate auto-rejected. Every CV DiscoverRoles produces is built to pass ATS screening.
Why do some applications say 'needs manual submission'?
Most SA job boards don't allow software to submit applications on your behalf, and we respect that — it protects your accounts from bans. For those, we prepare everything (tailored CV, cover letter, answers) and you submit in about two minutes with our step-by-step pack.
Is my CV data safe? What about POPIA?
Your files are stored encrypted, your data is never sold, and you can request full deletion of your account and data at any time from Settings — as POPIA entitles you to. We log your consent choices and honour them.
How do I pay, and can I cancel?
Through PayFast — card, instant EFT, or SnapScan, billed in Rand. Cancel with one click; your plan stays active until the end of the paid period.
I'm a student with no work experience. Is this for me?
Especially for you. DiscoverRoles presents your projects, vac work, volunteering, and coursework the way recruiters want to see them, and matches you to graduate programmes and internships where they count.
How is this different from just using ChatGPT to write my CV?
A chatbot gives you text once. DiscoverRoles runs your whole search continuously: finds the jobs, screens them for scams, researches each company, tailors a fresh CV and cover letter for each role, fills the forms for you, tracks every application, and reminds you to follow up. It's the difference between borrowing a pen and hiring an assistant.
What does the browser extension do?
It fills any job application form — on Pnet, Careers24, LinkedIn, Greenhouse, Workday, anywhere — with your details and answers in one click. It even writes fresh answers to questions it hasn't seen before, using your CV and the company. You always review and click submit yourself, so it works everywhere and stays fully within each site's rules. A two-minute form becomes about twenty seconds.
Can I use DiscoverRoles on WhatsApp?
Yes. Add your number and opt in, and you'll get new match alerts on WhatsApp, can check your applications, and approve a draft by simply replying — no app to install and barely any data used. It's built for how most South Africans actually job-hunt.
How do the recruiter emails work?
When a job has a recruiter or agency contact, we draft a short, warm introduction that highlights your strengths — never your gaps. You connect your Gmail or Outlook once, then send it in one click straight from your own inbox, so the recruiter replies to you, not a no-reply bot. Prefer to send manually? One tap opens it in your mail app.
How do you protect me from job scams?
Every imported job is automatically screened for the classic red flags — upfront 'registration' fees, requests for banking or ID details before any interview, salaries that are too good to be true, WhatsApp-only contacts. Anything suspicious is flagged with a warning before you engage, and the riskiest posts are kept out of your matches entirely.